Privacy Policy

Last updated: January 2026

Imagine Property Solutions ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, www.imagineproperty.uk, or use our services.

1. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is: Imagine Property Solutions Ltd, Registered Company Number XXXX, Registered in England and Wales.

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, title, and contact details (email, phone number).

• Booking Data: Information provided when booking through our partner, Zeevou, including stay dates and guest preferences.

• Technical Data: IP address, browser type, and usage data collected via cookies or Google Analytics.

• Enquiry Data: Information you provide via our contact forms or email regarding property management or guest services.

3. How We Use Your Information

We use your data to:

• Process and manage your bookings.

• Respond to enquiries from guests and landlords.

• Improve our website functionality and user experience.

• Comply with legal and regulatory obligations in the UK.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

• Contractual Necessity: To fulfil your booking or management agreement.

• Legitimate Interests: To provide the best service and grow our business.

• Consent: Where you have opted-in to receive marketing communications.

5. Data Sharing and Third Parties

We do not sell your data. We only share information with trusted partners necessary for our operations:

• Zeevou: Our booking engine provider.

• Google Workspace/Analytics: For website performance and communication.

• Maintenance Contractors: (Only for guests) To resolve reported property issues.

6. International Transfers

Your data is primarily stored within the UK/EEA. However, some service providers (like Google) may process data in the US. We ensure these providers offer equivalent protection through Standard Contractual Clauses (SCCs).

7. Your Rights

Under UK law, you have the right to:

• Request access to your personal data.

• Request correction or erasure of your data.

• Object to or restrict the processing of your data.

• Data portability.

To exercise these rights, please contact us at admin@imagineproperty.uk.

8. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.